Peninsula PenClub is the preferred partner program for The Peninsula Hotels. When you book an eligible stay through a Peninsula PenClub travel agency such as Clements Travel, extra benefits can be added at no extra cost.

These can include a guaranteed room upgrade at booking where eligible, Peninsula Time flexible check-in and check-out, daily breakfast for two, an upgraded welcome amenity, complimentary Wi-Fi, and hotel-specific amenities.

Booking The Peninsula Hotels through Clements Travel can give you Peninsula PenClub benefits at no extra cost.

Benefits can include:

• Guaranteed room upgrade at booking, where eligible

• Peninsula Time flexible check-in and check-out

• Daily complimentary breakfast for up to two guests

• Upgraded welcome amenity

• Complimentary long-distance calls via VOIP

• Complimentary wireless internet access

• Hotel-specific amenity or credit

• No Clements Travel booking fees

We confirm the exact benefits for your hotel, room category, rate, and dates before you book.

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In most cases, yes. Clements Travel can usually book the same eligible rate shown by The Peninsula Hotels, with Peninsula PenClub benefits added.

There is no booking fee from Clements Travel. You pay the hotel directly, usually at the hotel or through the hotel’s own secure payment process.

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Yes, one of the main Peninsula PenClub benefits is a guaranteed room upgrade from room to room or suite at the time of booking, where eligible.

This is not the same as a normal upgrade request at check-in. When available, the upgrade is confirmed before arrival. Availability depends on the hotel, rate, dates, and room category.

Peninsula Time, also called Pen Time, is The Peninsula Hotels’ flexible check-in and check-out program.

At participating hotels, it may allow a much earlier arrival and a much later departure than a standard hotel booking. This is especially useful for long-haul flights, early landings, short city stays, and evening departures.

Clements Travel checks whether Peninsula Time applies to your hotel and dates before you book.

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It depends where and how you booked.

If you booked directly with The Peninsula Hotels, there may be options. If you booked through an online travel agency or a discounted third-party website, it may not be possible to add Peninsula PenClub benefits.

Send your confirmation to hello@clements.travel and we will check.

For The Peninsula Hotels, Peninsula PenClub is usually the first program we check because it is the brand’s own preferred partner program.

Virtuoso can also be useful for many luxury hotels, but PenClub is more specific to The Peninsula Hotels and may include benefits such as a guaranteed upgrade at booking and Peninsula Time where eligible.

It depends on the stay, but for The Peninsula Hotels, Clements Travel will usually check Peninsula PenClub first.

Amex Fine Hotels + Resorts can be useful if you want to use Amex benefits. Peninsula PenClub may be better when the priority is hotel recognition, confirmed upgrade options, Peninsula Time, and advisor support before arrival.

Clements Travel can book eligible Peninsula PenClub stays at The Peninsula Hotels worldwide, including Hong Kong, Shanghai, Beijing, Tokyo, New York, Chicago, Beverly Hills, Paris, Istanbul, Bangkok, Manila, and London.

Benefits vary by property, so we confirm the exact inclusions before you book.

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Often there is no minimum stay, but this can vary by hotel, rate, offer, and date.

Clements Travel checks the exact terms before sending your quote.

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You pay the hotel directly, usually at the hotel or through The Peninsula’s own secure payment process.

Clements Travel does not charge a booking fee and does not store your card details.

No. Clements Travel does not charge booking fees for Peninsula hotel bookings.

You pay the hotel directly, and we confirm the Peninsula PenClub benefits in writing before the booking is finalized.

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Sometimes, yes. Peninsula PenClub benefits may be combinable with eligible hotel offers or seasonal promotions.

We check the available rates and benefits together, so you can compare the total value before booking.

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Booking online usually gives you the room and rate only.

Booking through Clements Travel can add Peninsula PenClub benefits such as breakfast, hotel credit, upgraded welcome amenity, Wi-Fi, Peninsula Time, and a guaranteed upgrade at booking where eligible.

You still pay the hotel directly, and there are no Clements Travel booking fees.

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