Hotel Booking Takeover
Already booked your hotel and just discovered preferred partner benefits?
Many travelers book a hotel first and only later find out they could have received extra benefits through a preferred partner program. If you booked directly with the hotel, Clements Travel can often help add those benefits to your existing reservation.
Benefits may include:
• Daily breakfast for two
• Hotel credit
• Upgrade priority
• Early check-in, where available
• Late check-out, where available
• Welcome amenity
• Pre-arrival support
You do not need to cancel anything before speaking with us. We will first check whether your stay is eligible, confirm what benefits can be added, and explain the options before anything is changed.
There is no booking fee for this service. Your payment stays directly with the hotel through its own secure process, and Clements Travel never sees or stores your card details.
Can benefits be added to an existing hotel booking?
Usually, yes. If you booked directly with a luxury hotel, Clements Travel can ask the hotel whether our agency can be attached to your reservation. If the booking is eligible, the hotel may be able to add preferred partner benefits without requiring you to start again.
If the hotel cannot transfer the booking, we can compare your existing reservation against a new hotel-direct quote with benefits. You can then decide whether it is worth switching. There is no obligation and no pressure.
Even if we cannot add benefits this time, it is still useful to make the connection so we can help with future hotel bookings.
What is a hotel booking takeover?
A hotel booking takeover is when a travel advisor works with the hotel to add agency recognition to an existing reservation.
For the guest, the process is usually simple:
• You send us your hotel confirmation
• We check directly with the hotel
• The hotel confirms whether benefits can be added
• You approve any changes before anything is updated
In many cases, the stay remains hotel-direct. The same hotel, dates, room type and payment process stay in place, but the booking may now include added benefits and advisor support before arrival.
What benefits can usually be added?
Depending on the hotel, rate and preferred partner program, eligible booking takeovers may include:
• Daily breakfast for two
• Hotel credit, often USD 100 or more per stay
• Room upgrade priority, subject to availability
• Early check-in, subject to availability
• Late check-out, subject to availability
• Welcome amenity
• Hotel recognition before arrival
• Support with special requests
• Help before or during the stay if something needs attention
These benefits can be valuable at luxury hotels, where breakfast, dining, spa treatments and room upgrades can be expensive.
Which bookings are easiest to improve?
Hotel booking takeovers work best when:
• You booked directly with the hotel
• You booked through the hotel website
• You booked by phone or email with the hotel
• The rate is flexible or semi-flexible
• The hotel still has availability
• The booking is at a luxury hotel with preferred partner benefits
• The reservation has not been prepaid through a third-party website
Direct flexible rates are usually the cleanest.
Which bookings are harder to take over?
Some reservations are difficult or impossible to transfer. These include:
• Booking.com reservations
• Expedia reservations
• Hotels.com reservations
• Other online travel agency bookings
• Some prepaid non-refundable rates
• Corporate rates
• Group rates
• Package bookings
• Tour operator bookings
• Reservations made through another travel advisor
• Some credit card travel portal bookings
• Some AMEX Fine Hotels + Resorts bookings
If your booking is not transferable, we can still quote the same hotel with benefits and show you the comparison.
Preferred partner programs we work with
Clements Travel works with leading luxury hotel programs including Four Seasons Preferred Partner, Rosewood Elite, Belmond Bellini Club, Mandarin Oriental Fan Club, Hyatt Privé, Marriott STARS and Luminous, Dorchester Diamond Club, Accor HERA, Hilton for Luxury, IHG Destined, Peninsula PenClub, Oetker Pearl Partner and Virtuoso.
Each program has its own rules, benefits and eligibility requirements. That is why we check directly with the hotel before confirming what can be added.
Hotel brands we can usually check
We can check existing direct bookings at many luxury hotel brands, including Four Seasons, Rosewood, Belmond, Mandarin Oriental, Peninsula, Dorchester Collection, Oetker Collection, Rocco Forte, Park Hyatt, Ritz-Carlton, St. Regis, EDITION, The Luxury Collection, Raffles, Fairmont, Sofitel Legend, Jumeirah, One&Only, Auberge, Aman, Bulgari Hotels, Capella, Cheval Blanc, Andaz and Thompson.
How the seamless process works
Our goal is to make the process as simple as possible.You do not need to call the hotel yourself. You do not need to cancel your existing booking before speaking with us. You do not need to send us your credit card details.
Send us your reservation
Send your hotel name, destination, dates, room type, confirmation number, rate and how you booked.
You can email your confirmation to hello@clements.travel.
We check directly with the hotel
We ask whether the reservation can be transferred to Clements Travel and whether eligible benefits can be added.
We confirm your options
If the hotel can attach us to your current booking, we confirm the benefits. If a new booking is required, we show you the rate, terms and benefits before anything changes.
You approve first
We do not cancel, rebook or change your reservation without your approval.
You receive hotel confirmation
Once approved, the hotel confirms the booking details. Payment remains directly with the hotel through the hotel’s secure payment process or on arrival.
Why use Clements Travel?
Many guests book direct first and later discover they may have been able to receive extra hotel benefits at the same property.
Clements Travel can check whether your existing booking is eligible, explain the benefits clearly and handle the hotel communication for you.
This is especially useful if you have already booked a luxury hotel and have only just discovered preferred partner hotel programs.
Send us your existing hotel booking
To check your booking, email your confirmation to hello@clements.travel with:
• Hotel name
• Destination
• Check-in and check-out dates
• Room type
• Confirmation number
• Current rate
• How you booked
• Any special requests
• A copy of your confirmation, if available
Frequently asked questions
We just found out about preferred partner programs. Can you add benefits to our booking?
Usually, yes, if the booking was made directly with the hotel and the rate is eligible. Send your confirmation to hello@clements.travel and we will check directly with the hotel.
Can you take over any hotel booking?
o. Direct hotel bookings are usually the best candidates. Prepaid, third-party, corporate, package and non-refundable reservations may not be transferable.
Will this disrupt my existing booking?
Usually no. The process is designed to be seamless. In many cases, the hotel can add Clements Travel to your existing reservation without changing your dates, room type or payment process.
Will my hotel rate change?
No. If the hotel can attach Clements Travel to your existing booking, the rate may stay the same. If a new booking is required, we show you the comparison before anything changes.
Do I still pay the hotel directly?
Yes. You pay the hotel directly through the hotel’s own secure payment process or on arrival.
Do you charge a fee?
No. Clements Travel does not charge a fee for hotel booking takeovers, ever.
Can you take over a Booking.com or Expedia reservation?
Usually no. Third-party bookings are often not transferable. We can still quote a fresh hotel-direct option with benefits.
Can you take over an AMEX Fine Hotels + Resorts booking?
Sometimes it is better to keep the AMEX booking. Sometimes a preferred partner booking is better. We compare the options clearly.
Can you add benefits to Four Seasons, Rosewood, Belmond, Hyatt or Marriott bookings?
Often yes, if the booking was made directly with the hotel and the rate is eligible. We check with the hotel before confirming what can be added.
Already booked? Let us check it.
If you have already booked a luxury hotel and have just discovered preferred partner benefits, email your confirmation to hello@clements.travel.We will check directly with the hotel and tell you whether benefits can usually be added.
Summary
Clements Travel offers hotel booking takeover support for eligible luxury hotel reservations. Guests who have already booked directly with a hotel can ask Clements Travel to check whether preferred partner benefits can be added.
Eligible benefits may include daily breakfast for two, hotel credit, upgrade priority, early check-in, late check-out, welcome amenities and pre-arrival support.
The process is usually seamless for eligible direct hotel bookings. Clements Travel checks directly with the hotel, confirms what is possible, and does not change anything without the client’s approval.
Direct hotel bookings, flexible rates and luxury hotel reservations are usually the best candidates. Third-party, prepaid, package, corporate and non-refundable bookings may not be eligible.
Trusted by Luxury Travelers Worldwide
Trusted by Luxury Travelers Worldwide
Trusted by Luxury Travelers Worldwide
