Why Luxury Travelers Book with Clements Travel
You enjoy added value at the same price when booking through Clements Travel. The right advisor unlocks meaningful benefits across luxury hotels and travel.

Access exclusive, invitation-only preferred partner programs through Clements Travel. Unlock VIP benefits including daily breakfast, hotel credits, and room upgrade priority with no minimum stay requirements, all at the exact same public rate with zero booking fees.
Book Firmdale Hotels with Clements Travel and receive added benefits at participating properties, usually at the same rate as booking direct.
Typical benefits include:
• Daily breakfast for two
• Hotel credit, usually USD 100 or local equivalent per stay
• Upgrade priority, subject to availability
• Early check-in and late check-out, subject to availability
• Welcome amenity
• Benefits confirmed in writing before you book
• No booking fees
• You pay the hotel directly usually on check-in
You enjoy added value at the same price when booking through Clements Travel. The right advisor unlocks meaningful benefits across luxury hotels and travel.
A simple, seamless process from planning to return.
Tell us your dates, hotel, and any preferences, Response within 1–2 hours during working hours
We send a free, no-obligation quote.
Same rate as booking direct, with VIP benefits added.
No booking fees, no markup.
Once you’re happy, we secure the reservation. Your confirmation comes directly from the hotel with benefits included.
You pay the hotel using their secure system. We never see or store your card details.
Daily breakfast, hotel credits, upgrade priority. We also push the hotel for the best possible room allocation.

Firmdale Hotels are already popular with guests who want a stylish city hotel in London or New York. Booking through Clements Travel means you can keep the same hotel rate while adding preferred partner benefits where available.
Typical benefits can include daily breakfast for two, hotel credit, upgrade priority, early check-in, late check-out and a welcome amenity.
We confirm the benefits in writing before you book, compare the best available room categories, and help with requests such as connecting rooms, quieter rooms, better views, special occasions and arrival timing.
There are no booking fees and no minimum spend. You pay the hotel directly through its own secure payment process.
Firmdale rates are often the same whether you book direct or through us.
The difference is the extras attached to the booking.
For eligible stays, that can mean breakfast for two, hotel credit, upgrade priority and better recognition before you arrive.
So instead of just booking a room, you get more included around the stay, without paying a booking fee or losing the direct hotel payment process.

Firmdale Hotels feel more personal than most luxury hotel groups. They are not big, beige, corporate hotels with the same look in every city.
Each property has its own design, artwork, fabrics, colors and atmosphere. The hotels feel residential, layered and characterful, while still being polished and high-end.
The other difference is location. Firmdale hotels are placed in useful neighborhoods, especially in London and New York, so they work well for theater, shopping, restaurants, museums and short city breaks.
They are also good for travelers who care more about style, service and a sense of place than points or loyalty tiers. You book Firmdale because you want a hotel that feels individual, not because you are trying to collect nights in a large chain program.
Firmdale Hotels work because they feel connected to the part of the city you are staying in.
In London, the hotels put you close to theaters, restaurants, shopping, galleries and museums without feeling like large chain hotels. In New York, the choice is more about neighborhood style: SoHo, Tribeca or Midtown.
That makes the hotel choice important. The best Firmdale for a theater weekend is not always the best one for shopping, museums or a quieter stay.
Clements Travel helps match the property to the trip, so you do not just book the best-known hotel, you book the one that fits how you actually want to use the city.
Kit Kemp’s interiors are one of the main reasons guests choose Firmdale Hotels. Expect bold fabrics, original art, layered color, hand-picked furniture and rooms that feel designed rather than standardized.
This is not a beige luxury hotel brand. Firmdale works best for travelers who want a city hotel with character, especially in London and New York.
We check the hotel rate, confirm the partner benefits, and send you a clear quote. If you want to book, the hotel sends the confirmation directly with your benefits included.
We value your privacy and never send spam. Our luxury travel advisors reply within 2 business hours.
Already booked? We may be able to take over your existing reservation and add eligible partner benefits, click here to find out more.
Firmdale is not a standard chain hotel group. Each hotel has its own interiors, artwork, fabrics and atmosphere. The hotels usually feel more like private residences than corporate hotels, which is why they work well for travelers who want luxury without the big-brand feel.
Yes. Clements Travel can book eligible Firmdale Hotels stays with added benefits where available. Benefits vary by property, dates and rate, but can include breakfast, hotel credit, upgrade priority, early check-in, late check-out and recognition on arrival.
Yes. Firmdale Hotels are a good fit for first-time London visitors because several properties are in highly useful neighborhoods, including Soho, Covent Garden, Mayfair-adjacent areas, Knightsbridge and Marylebone. They work well for shopping, restaurants, theater, museums and walking around central London.
Yes, Firmdale Hotels can work well for families, especially if you book the right room category or connecting rooms. Some properties are better suited to families than others, so it is worth checking room size, bedding, connecting room options and neighborhood before booking.
Booking through Clements Travel gives you access to the same hotel rates where available, plus added benefits on eligible stays. We also help choose the right property, room category and booking route, then confirm the benefits in writing before you travel.
Firmdale Hotels currently has 11 hotels across London and New York.
London
Ham Yard Hotel
London, United Kingdom
Haymarket Hotel
London, United Kingdom
The Soho Hotel
London, United Kingdom
Charlotte Street Hotel
London, United Kingdom
Covent Garden Hotel
London, United Kingdom
Number Sixteen
London, United Kingdom
Dorset Square Hotel
London, United Kingdom
Knightsbridge Hotel
London, United Kingdom
One Denman Place
London, United Kingdom
Warren Street Hotel
New York, United States
Crosby Street Hotel
New York, United States
The Whitby Hotel
New York, United States