Every eligible stay booked via Clements Travel receives: • Complimentary daily full breakfast for two adults. • USD 100 Food & Beverage or Spa credit per stay for standard room categories (and 1-night stays across any category). • USD 200 Food & Beverage or Spa credit per stay for Suite and Villa categories on stays of 2 nights or more. • Complimentary room upgrade to the next category (room-to-room or suite-to-suite) at check-in, subject to availability. • Priority early check-in from 12:00 noon and late check-out until 4:00 PM (subject to availability). • Complimentary one-way airport transfer for Suite and Villa bookings (minimum 2 nights; includes European properties). • Personalized welcome amenity and note directly from the General Manager or Hotel Manager.

Passport to Luxury is Jumeirah’s direct internal preferred program. Because reservations are managed and prioritised directly by Jumeirah’s internal sales directors and hotel general managers, Passport to Luxury guests take precedence over third-party channels (including Virtuoso and Amex FHR) for room upgrade queues, early check-in, and special on-property requests.

Yes. Stays booked under Passport to Luxury rates are considered direct bookings. You earn full Jumeirah One points, night credits, and tier advancement as normal, with Passport to Luxury amenities layered on top.

No. Special loyalty member-only discounted rates booked through the Jumeirah One member portal do not include Passport to Luxury amenities. To receive the breakfast, USD 100–200 credits, upgrades, and airport transfers, the booking must be made under eligible Passport to Luxury rates.

Yes. Passport to Luxury perks frequently stack with official promotional campaigns, including complimentary night offers (such as "Stay 4, Pay 3" or "Stay 5, Pay 4"), seasonal advance-purchase rates, and curated resort packages.

Upgrades are allocated within the same room tier (room-to-room, suite-to-suite, or villa-to-villa). Your reservation is prioritized ahead of regular direct and online bookings when rooms are allocated at arrival.

In most instances, yes. If you made a flexible booking directly with Jumeirah, email your reservation confirmation to hello@clements.travel. We can liaise with our dedicated hotel contacts to take over the booking and attach full VIP amenities without canceling your reservation.

You pay the hotel directly through its own official reservation gateway, typically upon check-in or checkout. Clements Travel charges zero booking fees, zero agency surcharges, and never collects or stores your payment details.

• You can unlock full Jumeirah Passport to Luxury benefits across the brand’s global portfolio of world-class resorts and luxury city hotels:• UAE: Burj Al Arab Jumeirah, Jumeirah Marsa Al Arab, Jumeirah Marsa Al Arab Residence, Jumeirah Beach Hotel, Jumeirah Al Naseem, Jumeirah Al Qasr, Jumeirah Mina Al Salam, Jumeirah Dar Al Masyaf, Jumeirah Zabeel Saray, Jumeirah Emirates Towers, and Jumeirah Saadiyat Island (Abu Dhabi). • Europe: Jumeirah Carlton Tower (London), The Lowndes Hotel (London), Jumeirah Mallorca, Jumeirah Capri Palace, and Jumeirah Le Richemond (Geneva). • Middle East & Asia-Pacific: Jumeirah Olhahali Island (Maldives), Jumeirah Bali, Jumeirah Muscat Bay (Oman), Jumeirah Gulf of Bahrain, Jumeirah Jabal Omar Makkah, and Jumeirah Messilah Beach (Kuwait).

Passport to Luxury benefits do not apply to Jumeirah Guangzhou, Jumeirah Nanjing, Jumeirah Living Marina Gate, Jumeirah Living World Trade Centre, and Zabeel House The Greens.

Is there a minimum stay requirement to receive Passport to Luxury benefits?There is no minimum stay requirement for standard rooms. Stays of a single night in any room category still receive full benefits, including the USD 100 resort credit and daily breakfast. Enhanced perks, .such as the USD 200 suite/villa credit and complimentary airport transfers, require a 2-night minimum stay